Customer Service

For questions about your delivery, order or purchase you can contact us by mail:

Mention your order number in the subject space when you have a question
about your purchase or future purchase.We will answer your e-mail as soon
as possible. Most emails are replied within 1 day. Don't hesitate to email us
with every question.

All products are manufactured in Amsterdam. All fabrics are tested by ourselves.
And with these two elements we achieve the best result.


Orders are processed right away. If not mentioned every order will be shipped
within 1-5 workingdays after receiving your payment. After ordering you will
receive a confirmation by email.

Every order is checked by us personally in our atelier. Please check your order
carefully and with any damage of goods contact us by sending an email to


All prices are in Euros, including Dutch VAT 19%, exclusive shipping costs.
We accept payments through Ideal. For every each other suggestion please
contact us. Bravoure is not responsible for any incorrect filled in data,
make sure your personal data is correct.


For every order
we count an amount of €6,- shipping costs.


We want you to be happy with your purchase. Every product can be returned
within 7 working days after receiving your product. After this period your
purchase will be definite. Please read carefully:

- Your product can be returned to:

Lijnbaansgracht 275c

- Products must reach us in perfect condition
- With labels still attached
- We advice you to send back your product with a track & trace numer.
  BRAVOURE is not responsible for any damage or lost of the returned goods.
- Shipping costs of the returning goods are for the purchaser
- The payment of your returned product will be done within 30 days on
  your bankaccount, exclusive shippingcosts.
- If you have any other question about your return please contact us.


Personal information will be saved and handled with care and will only be
used for a correct sending. As also never been used for third parties.


Nothing may be copied or used without permission of Bravoure.
For any use with aims of publicity please contact us.